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| You are here: Home > FAQ |
| Frequently Asked Questions |
| How long does delivery take? |
| We can usually deliver within 30 mins-24 hours for AOC gold, not excess 36 hours, if all your information is correct and your paypal is no problem. For something unexpected happen, the time maybe longer. But we promise that the time never excess 36 hours. If you cannot receive your goods after 36 hours since you have made order, we will refund your full money. |
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| How do I know your reputation? |
| Besides the cheapest price and the fastest delivery, we offer 24/7 customer online service, if you have any problem, just feel free to contact us. Our customer support will solve your problem ASAP.
If you have any question, contact our on line support or mail us. We will give you a full answer right away online or mail you back the answer.
For those who are inexperienced with purchasing the aoc gold and aoc Powerleveling from The Age Of Conan Gold sellers, there are many The Gold sellers that are frauds and scams that cannot be removed from the internet.
Firstly, reviews of the aoc gold sellers and hearing out what other customers have to say can be very helpful.
Secondly, be sure to know the The Age Of Conan Gold sellers' policy, whether they offer any type of refunds, guarantees and where their the aoc gold is obtained and etc. If the the Age Of Conangold is duped, you may be at risk of losing The Age Of Conan Gold or even getting your account banned. The refund policy also has an important role to judge the honesty of the Age Of Conangold seller.
You can buy aoc gold from our website.And if you have any question in your shopping process, please contact our online support asap. We should try our best to service you a happy shopping here. |
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| Do I have to register on plsale.com?
Yes.
1 Plsale.com need to do a call confirmation for first time client,
some clients may need further confirmation, so we need your
valid information to speed up confirmation.
2 Due to Plsale.com’s preferential policy, we will reward
discount or coupon to our registered members according to
their purchase history.
Do I must to fill the phone number?
Yes, you need to offer us a valid landline number and Email
Address which could contact with you at any time, since we
need a call to confirm your order information after you
placed an order. |
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How to use coupon?
We offer coupons to our regular customers with excellent order records at plsale.com
We will award you with a coupon once your purchases are accumulated to a certain level .Please check below if you are qualified for the coupon gift:
1. You have successful order but no scam records.
2. You can spend the coupon in next order.
3. The cash amount should be over 10 times to coupon then you can use the coupon.
4. You do can use one coupon in one order.
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| When will you guys start the delivery after I place an order?
First you should place an order on plsale.For first time buyer, we need a call confirmation with you after payment transaction processed, some may need further confirmation. Normally,to deliver WOW demands within 24 hours ,as for Scions of Fate and EVE Online demands 10-15 mins.
How can I get my gold or items after I paid?
You can contact our live chat to arrange the delivery. We have different transaction way for different game:
For Silk Road, the delivery will be made via in-game trade at Jangan (starting town).
For Eve Online and World of Warcraft (Europe sever), the delivery will be made via in-game mail system.
For World of Warcraft,(US server) we will deliver via face to face at the place we appoint.
For Scions of Fate, We usually trade with our customers face to face at south gate of earth five.
Why do you stopping communicating with me during a delivery?
Please make sure that if we have stopped communicating with you, we may suffer internet disconnection. Please wait a moment and try again or E-mail us directly. |
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When your guys start the powerleveling after I make an order?
Normally, we will start your poweleveling service asap. We have to confirm the details of your character with you. For instance, you wanna buy our wow 1-60 powerleveling service, and then we have to know your character's name, faction, US & EU server, and your code. The time we receive your payment, the time the powerleveling service begins. So please contact our representative via live chat once you ordered our poweleveling service.
How does your powerleveling service process?
Plsale.com owns a professional and authorized powerleveling team. We will now adapt to a slightly lower pace of leveling (12 hours per day ) as not to attract unnecessary attentions from game masters in the game. Normally, we can start your powerleveling directly after you placed the order. Occasionally, we may delay for some reasons; we are very appreciating for you understanding. And we will put Intensive efforts to fulfill in time.
Normally, we keep AFK/DND status, but as you may know we have to do quest during the powerleveing process, so we may talk with other players. But we promise that we will never ever be rude or harsh. At the same time, please feel free to inform us your special requirement via live chat or E-mail.
Do you guys use any bots or macros to powerleveling my charactor?
No. there is no bots or macros are used by our skilled players and we never get involved in any controversial activities such as player killing, or kill-steal farming or any other behavior that is undesirable. Normally, we do solo with grinding and some quests. If you have any other special requirement, please feel free to inform us vialive chat or E-mail.
I wonder if you guys don’t access my other characters except the one I wanna be powerleveled.
Yes. We never ever access your other characters but the one you appoint us to powerlevel. Before we start your powerleveling service we would take screenshots of your account for a proof.
How about the items obtain during powerleveling service?
All equipments, gold as well as other stuff we obtain in game belong to customers. We may clear up your bag and dispose useless items if your package is full; however, items are kept at all times.
Is it safe if I purchase powerleveling service on your website?
Yes. We take safeguarding your personal information very seriously. We execute strict policies to guarantee our customers’ privacy. Only our expert can access your account that has been professionally trained. Once the powerleveling is completed, we will E-mail you to check and change your password for your own security.
I wanna buy your powerleveling service, but sometimes I wanna play the game during the period.
Our goal is to satisfy you in the game. We offer part-time powerleveling service .That means we could level your character at the period you don't have time to play .If you have any requirements, contact our custom service representatives please.
What should I do during the powerleveling process?
Once we start leveling, please DO NOT log in the game or change password. We are not responsible for any delay of fulfillment or account closure caused by your access without notification. However, occasionally you may log in the game unless you notify us in advance.
NOTICE for powerleveling service
Please try not to put more than 1000 gold or valued stuff in your package.
Any issues occur after Powerleveling are not subject to our responsibility.
We devote entire energy and skills to complete the leveling service in time. However, by your understanding, some factors may impact the processing such as: character class, server downtime, and Internet disconnection, etc. We on the alert for all the conditions and will resume the leveling as soon as we can.
Please feel free to contact us with any questions or concerns you may have about Powerleveling.
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What payment methods do you accept?
Presently we accept PayPal, Moneybookers and West union.
What is PayPal and how does it work?
PayPal is one of the most widely accepted electronic payment services used today to move money reliably, instantly and safely between accounts worldwide.
After signing up for an account at www.paypal.com and proceeding through their easy verification processes, you may send money to your Paypal account from your bank account and begin to make purchases online from websites such as eBay, amazon.com and of course our website www.plsale.com
If you would like to know more about how PayPal operates, please visit the official website www.paypal.com.
Why do you only accept VERIFIED Paypal accounts?
I have achived an order to unverified Paypal payments,and i gave him what he want ,but it made me lost almost 1000$.Affer that we only admit the VERIRIED paypal account .For avoiding which are frauds, fake or stolen credit cards! And sometimes there are also have some children using their parents’or other adult without permission. So we only accept verified Paypal accounts ,in order to reduce such possibilities.
I am British; could I use my pound to purchase your service?
Certainly.Plsale.com has its intelligent system. It means whether your currency is British pound or ECU, your currency will convert to us dollars by the system (Rates from ECB).
What kind of credit cards do you accept?
We currently take Visa, MasterCard, American Express and Discover. Plsale.com is the authorized merchant of Internet Secure. It is impossible for anyone to obtain your credit card number from our website and protect you from fraud online shopping.
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| Pressenter
As a presenter of our website, you could earn 5% commission from each referral order and your friend (the one you refer to us ) could get 2% commission at the same time. You could also get a 1% additional commission from the 2nd tier purchase (the order refered from your friends)
Wholesale
As a wholesaler of ours ,can earns more than 5% commission on all your orders.
Affiliate
Do you have a website or forum about MMORPG of your own, if so, you could have a try with our Affiliate Program. If the customer purchase our Gold or Service through your website or forum, you could gain 12% of the total amount of the order.
For futher information you could have a contact with the the following Email:
plsale_netad@hotmail.com |
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The item I wanna buy is not on your website, so ...?
If items you wanna buy is not on our website (for instance some special weapons), please contact our custom service representatives to see whether we could obtain it. If we can, then we will inform you as soon as possible .If we can’t, we will tell you the truth. We never tell you lie.
Why does the price change all the time?
Just like any business, virtual business is also subjected to forces of demand and supply in the market. We have to make price adjustments in order to stay competitive and most importantly, we always aim to make our pricing affordable and attractive to all our valued customers like you.
How much discount can I get from wholesale?
It depends on your purchasing volume. Please feel free to contact us through Live Chat for the latest wholesale prices
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| Is this business safe or legal? |
| We understand that you may get nervous providing us access to your game account for power-leveling. We do our business on the basis of equality and mutual benefit: we’d like to establish long-term relationship with you. After all, our business’ survival greatly depends on word-of-mouth. We always take our customer’s privacy seriously, divulging zero information to third party and giving to those in our company on a need-to-know basis only. |
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| If I use your leveling service, will I get banned by Blizzard? |
| The risk of account banned by Blizzard includes game account access by a second person other than yourself detected by GMs, access from outside the supported regions, and use of robots. We’d try to minimize the risk by chatting to the GMs properly, using your regional IP address to access the game and refrain using bots or macros. We never talk to any other players in game or get involved in any player killing or other controversial activities. |
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| When power leveling, will you use my character to PK (player-kill) or KS (kill-steal)? |
| No! We will never get your character involved in PK, KS, abusive farming or any other behavior that is frowned upon. We understand what we should do while power leveling. |
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| How do I check on the status of my order? |
| To check your leveling progress, use the wow armory. Do not log into worldofwarcraft.com for forum use or account administration, your IP will conflict with our IP and the account will be banned. To test that your leveling is live, log in from a different account to watch or say hello. Do not login your game account during the entire course of power leveling service unless notifying us in advance through Live Chat Support. |
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| What do you do if someone sends a tell to my character? |
| Normally, we respond as if AFK (Away from Keyboard) when another player sends your character a tell, however if a GM sends your character a tell, we will say hello to him or her. We can respond in any way you like though. If you have any specific answers you would like us to use, just let us know in advance and we will be sure to use them. |
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| Do I keep the money & items gained while you play my character? |
| Of course, you will get the gold and items. During the process of power leveling, all equipments obtained belong to you. |
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| If I placed an order on the wrong Realm, what should I do? |
| First, you should contact us immediately, you can contact our Live Chat for help, tell us your character name or your order number. We’ll fix that problem for you. |
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| When you are doing power leveling, can you do the Professions powerleveling service? |
| During the leveling period, we will do profession service for your needs. |
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| What's your payment method? |
| We accept PayPal, Moneybookers, E-gold, Cashu,Western Union,WorldPay. |
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| Will the rewards ever include new spells or talents for characters of higher ranks? |
| No. Currently we do not have any plans to reward players with new talents or spells. |
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| Honor Decay Once I gain Honor, do I keep it indefinitely, or do I have to keep earning it? |
| The Honor System is created so that players have to continue killing the enemy in order to keep their ranks. |
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| What do you mean my Honor points will decay? |
| There is only a percentage correction between the current honor rating and the new rating. This is because honor points behave more like a rating system than a leveling system. |
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| Does it always correct at the same rate, or do the player¡¯s rank/duration away affect it? |
| Rank changes as a percentage of the difference between a player’s current honor rating and his or her current week’s honor rating. However, in order to give players a cushion for off weeks, the correction is substantially faster when a player is increasing their honor rating than it is going down. |
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| Does it decay to zero, or is there some nominal rank it stops at? |
| Players would typically have to be inactive in PvP for a very long time (months) before they lose all rank. |
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| What do you do if someone sends a tell to my character? |
| Normally we will respond as if AFK when another player sends you a tell. However if a GM sends your character a tell, we will say hello to him or her. We can respond in any way you like though. If you have any specific answers you would like us to use, just let us know in advance and we will be sure to use them. |
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| Do you use bots or macros? |
| No! We do not use any bots or macros to perform our services . |
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| How do you level my character? |
| We assign 2 or 3 professional players to work on your character; the person playing your character has a very good understanding of how your specific class is played. Your character is primarily leveled via what is commonly known as grinding, where we play solo simply killing monsters over and over. However we do sometimes do simple quests to obtain experience. We have extensive knowledge of your game’s world and know the best areas & quests to level your character as fast as possible. |
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| Are there discounts for larger orders? |
| Yes, we offer bulk discounts on a case by case basis. Please contact us via MSN or email support@mrswow.com to discuss a bulk discount. |
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| Will I trade with your agents? |
| You will trade directly with gold developer character. Gold developer characters cannot answer any questions, if you have any questions or problems when trading, please contact our Live Chat support. |
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| Your character keeps whispering me about gold deliveries, but I¡¯m raiding now, very annoying. |
| You can add our character to your ignore list, till your raid is over, remember to remove it out of your ignore list, or we cannot deliver gold to you! |
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| How can I know if your character is ready to trade? Do I need to stay in game? |
| We will whisper you of your delivery. If you are not online, we will call you to log online to trade. Please leave your correct phone number and have your phone readily available. |
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| How long should I wait for your trading character to log ingame? |
| Our character will usually be there within 5 minutes, if you still do not see anyone in the designated trading area, asking your for trade, please contact our Live Chat agents if problems still persist. |
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| How long does it take to get my WOW gold? |
| You can get your gold in 10 minutes-60minutes after we really get your pay. |
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| Do you guys transfer gold from realm to realm for customers? |
| We would do offer gold transfer for customers at this stage, however, we are planning to expand to this service in days ahead and also your order is above 10k or more. Please contact us via MSN or email Victor@mrswow.com about more gold transfer service. |
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| Will my account get banned if I buy gold from us? |
| We have no knowledge of Blizzard banning player accounts who purchase gold from legitimate seller like us (who doesn’t use cheat-ware, robots, and macros to farm gold). |
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Any troubles ingame, whether te-
chnical or not, we do try our best
to help you. And we will transfer
the technical problems to our te-
chnical research department who
may more professionally. |
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MSN:
services@plsale.com
gold@plsale.com
Mail:
plsalejason@gmail.com
Complaint:
plsale_netads@hotmail.com
Wholesale:
plsale_netad@hotmail.com
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